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    • CommentAuthorjohni
    • CommentTimeJan 3rd 2007
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    I recently had a broken part in a flatpacked wardrobe I bought.

    The instructions with the product gave me details of the Spare Parts Helpline service.

    I called them and had a replacement part the next day. The call centre staff where very knowlegeable and helpful too. I understand that they offer a spares service for broken and missing parts on behalf of a number of manufacturers and retailers too.

    I find it very rare these days to have good customer service and thought that others may benefit from this service too.

    <a href="http://www.sparepartshelpline.com">Spare Parts Helpline (Furniture)</a>

 
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