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Get Inspired Information Centre Buyers Guides Tips For Buying Online Looking for a memory foam mattress in Ireland? Mattress.ie is the leading retailer of beds and mattresses in Ireland.
Tips For Buying Online
July 28, 2006
We wish to offer some advise and tips on buying any products online so that your shopping experience is a pleasant one. We do believe that the majority of merchants offer a good service and if you follow these steps your shopping experience will be fulfilling.
Why you should be cautious before buying anything online!
- Looks can be deceiving - just because the website looks professional, it doesn't mean the person or company behind it is professional.
- We have seen rogue websites display quality brands and products, even though they do not have the right to sell them. When a customer places an order for one of these, the merchant says that it is discontinued or out of stock and offer their alternative.
- We have also seen some websites offer products at a substantial discount and make up for it on delivery charges.
- Beware that some websites may use your information for third party marketing, so check if that they have a privacy policy.
Things to check before you make a purchase:
- All relevant contact details are easily available. An email address or mobile number is not enough - these can disappear just as quickly at they appear.
- Check that their company number and vat registration number are clearly displayed.
- Who authorizes their payment - is it an established and recognized bank?
- Check that https is displayed on the secure section of the payment information.
- Do they store your credit card information? If they do, who has access to it and how securely is it stored?
Other items to consider:
- Paying by credit card offers more security.
Your statutory rights are not affected when buying online, so have a look at the Citizens Information site for information on your statutory rights.
For a list of sites where furniture and products for your home can be bought online, see our directory.
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